Last updated: October 14, 2026
These Terms of Service ("Terms") govern your access to and use of the services provided by VXO Services ("VXO," "we," "us," or "our"), including our website (vxoservices.com), client portal, vendor platform, and related communications (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
VXO Services is a nationwide facility maintenance coordination company that connects commercial and national clients with independent local service vendors (HVAC, plumbing, electrical, handyman, and related trades) for dispatch, scheduling, invoicing, and work order management. VXO operates a platform used by clients, project managers, and independent vendors to coordinate and communicate about service work orders.
Certain parts of the Services require an account (client portal or vendor platform). You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate and current information and to notify us promptly of any unauthorized use of your account.
As part of coordinating service work orders, VXO sends operational text messages (SMS) to independent vendors regarding job offers, scheduling, status updates, and two-way communication about an active job. By providing your phone number and agreeing to receive these messages during vendor onboarding, you consent to receive SMS from VXO related to work order activity. Message and data rates may apply. Message frequency varies based on active job volume. Reply STOP at any time to opt out, or HELP for assistance. Consent to receive SMS is not a condition of using the Services for any purpose unrelated to SMS dispatch.
Clients are responsible for providing accurate work order information and timely approval of quotes and invoices. Vendors are responsible for maintaining required licenses, insurance, and certifications applicable to their trade, and for performing work in a professional and workmanlike manner consistent with applicable codes and regulations. VXO facilitates the relationship between clients and vendors but does not itself perform the underlying trade work.
Fees, invoicing terms, and payment timelines are governed by the applicable service agreement between VXO and the client, and between VXO and the vendor. Pricing displayed in the platform (quotes, invoices) reflects the terms agreed for that specific work order.
You agree not to misuse the Services, including by attempting to gain unauthorized access to any part of the platform, interfering with normal operation, or using the Services for any unlawful purpose.
The Services are provided "as is" without warranties of any kind, express or implied. VXO is not liable for indirect, incidental, or consequential damages arising from your use of the Services, to the maximum extent permitted by law.
We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
Questions about these Terms? Contact us at info@vxoservices.com or 813-508-1600.
VXO Services · 1659 2nd Street Suite 116, Sarasota, FL 34236